NZAO 2017 Conference

Millennium Hotel & Copthorne Lakefront, Queenstown

29 March – 1 April 2017


General information


Please ensure that you settle your accommodation account and incidentals prior to your departure.  Check out time is 10am.

Airport Transfers

Attendees need to make their own transfer arrangements.  Taxi and shuttle services are available to the airport.  Taxis cost $40 - $50.   Alternatively, you can travel on Connectabus which operates a Motel link every 15 minutes from Queenstown Airport to downtown Queenstown.  A one way cash fare per adult is $10.00 per adult.  Or Super Shuttle is available: 0800 748 885


Banks are open Monday to Friday 9.30am – 5.00pm.  The closest ATM to the Meeting venue is the ASB Bank on Camp Street. Most other banks may be found five minutes walk from the hotel in the Mall and Rees Street.



Should you need to cancel your attendance, you may reassign your registration to another person. Please notify the Event Manager in writing. If you are unable to arrange a replacement, a full refund less an administration charge of $200.00 will be made providing notification is received by 28 February. After this date, refunds will be at the discretion of NZAO and will be processed after the conference. If, for reasons beyond the control of NZAO, the Conference is cancelled, the registration fee will be refunded after deduction of expenses already incurred. Submission of your registration indicates your acceptance of the terms and conditions above.

Accommodation cancellations may incur a fee, this is charged at the Hotels' discretion.  Cancellations within 30 days may be charged one night penalty.  Cancellations within 7 days may be charged 100% penalty.


Catering is available in the Exhibition area located in Galaxy 3 and Galaxy pre function area on Level 5. For delegates who provided dietary requirement during registration, special meals will be available in the catering area. Venue staff will be available to assist.

Certificates of Attendance

These will be emailed to delegates after the conference.

CPD Points

This conference has been fully accredited by the New Zealand Dental Association. A set of CPD (Category 3) accreditation requests has now been lodged as follows (factoring in that breaks, lunch and AGM's are not part of the total) 

Day 1 Ortho program - 5.5 hours - code# 778061
Day 2 Ortho program - 5 hours - code# 968437
Day 3 Ortho program - 5 hours - code# 454225
Total hours for Ortho Program = 15.5 Cat 3 hours

Day 1 Staff program - 7 hours - code# 568647 
Day 2 Staff program - 5 hours - code# 331892
Total hours for Staff Program = 12 Cat 3 hours

Mentoring Meeting = 4 Cat 2 hours - code# 928112


Dress code

Scientific sessions: smart casual
Conference dinner: smart casual

Fine print

In the event of industrial disruption or other unforeseen circumstances, the conference organisers, NZAO, Millennium, Copthorne, Real Journeys, Skyline Queenstown, Professional Touring, Shipleys AV accept no responsibility for loss of monies incurred. The suppliers above accept no liability for injuries/losses of whatever nature incurred by delegates and/or accompanying persons, nor for loss or damage to their luggage and/or personal belongings. Delegates, sponsors and speakers should make their own arrangements with respect to personal insurance. 

NZAO reserves the right to alter the programme, withdraw, replace or cancel speakers without notification to registered delegates.

iSite Queenstown

22 Shotover St
03 442 4100
Open daily 8am – 8pm

Luggage Storage

It is preferable that you ask your hotel concierge to arrange luggage storage as there are limited luggage facilities on the conference level.

Medical and Pharmacy Assistance

Queenstown Medical Centre, located at 9 Isle Street is the closest medical centre to the conference venue (5 minute walk). Their hours are 0830 – 1700 Monday to Friday, they can be contacted on 03 441 0500.  Bradley's Pharmacy is approximately 10 minutes walk from the Hotels.  Located on the corner of Beach and Ress Streets. Tel: 03 442 8338

Mobile Phones

Please ensure mobile phones are switched off prior to going into all conference sessions

Name Badges

Please wear/bring your name badge when attending all conference sessions, catering areas and social functions.  This will be your entry ticket.


Complimentary car parking is available for guests staying at both hotels. There is limited underground parking based on availability for $10 per day, alternatively there are plenty of parks on the surrounding streets.

Post Office

The New Zealand Post Shop is a short walk from the Millennium Hotel on Camp Street. Tel: 03 442 7670


Smoking is not permitted at the conference venue, Skyline, Earnslaw or Walter Peak.


Wifi will be available for delegates on the conference level, alternatively the Millennium Hotel offers 20 minutes free wifi each day in the lobby. 

Telephone Directory

Millennium Hotel Queenstown 03 450 0150
Copthorne Hotel and Resort, Lakefront 03 450 0260

Air New Zealand 0800 737 000
Jetstar 0800 748 885
Qantas 0800 808 767


Green Cabs 0508 447 336
Corporate Cabs 0800 789 789
Queenstown Taxis 03 450 3000
Alpine Taxis 0800 442 6666 or 03 442 6666
Queenstown Taxis 0800 788 294 or 03 442 7788
Super Shuttle 0800 748 885 or 03 442 3639

Conference organising committee

Alan Isaac (President)
Kieran O'Neill (Vice President)
Marg Crookes (Secretary)

Event Manager

Mandy Train
Conference Innovators
021 918 525

PRINCIPAL sponsors